How to protect your account from hackers and share data safely

April 12, 2022

Protecting your Facebook business account is crucial. You’re not only investing time in maintaining it but also in developing your company’s purpose and message over time. Here are a few tips to protect it from hacker attacks:

  1. Strong passwords and two-factor authentication – Choose a unique password and avoid including your name, phone number, email address, date of birth or common words. Don’t reuse your Facebook password on other online services. And to further protect your account, we recommend enabling two-factor authentication – both for yourself and as a requirement for other company members. Once you set this up, you’ll need to enter a code or confirm your login attempt each time someone (even you) tries to log in from a computer or mobile device that hasn’t been used before. 
  2. Page roles and permissions – Check all users that admin or edit the page. Regularly review who has admin access and when adding in Business Manager, examine what you are allowing in the different roles and settings. You should have more than one administrator so that if one loses access, the other can take over, at least temporarily.
  3. No questionable friendships – scammers can create fake accounts and befriend to manipulate people. Accepting contact requests from just anyone can result in spam posted. They can also tag your page in posts and send malicious messages. Report suspicious permission requests to your business manager here.
  4. Watch out for suspicious links and software – Be careful when clicking on suspicious links, files or installing apps and browser extensions. Keep all devices, web browsers and applications up to date and remove suspicious ones.
  5. Set up your trusted contacts – Facebook offers support if you lose your account – set up your friends as trusted contacts in advance. So, they will be able to send you a recovery code with a URL to help you log back in.

And if you need to exchange crucial files with clients, here are some reliable and secure options: 

# Citrix ShareFile – The site offers 256-bit AES encryption. If you get hacked, the files will be useless to the hacker. ShareFile also includes a firewall and antivirus protection. If the computer is stolen or owned by a fired employee, you can remotely delete the restricted files from any computer after log-in. Citrix ShareFile also offers folder permission controls, user usage controls, identity verification tools, and file leak options.

#Egnyte – This is a hybrid cloud and local storage solution with excellent security features. Like ShareFile, Egnyte transfers files using 256-bit AES encryption over SSL, so any compromised data is useless to attackers. Egnyte also offers a custom branding feature with your logo, branding and messaging. Because it’s a hybrid storage solution, the platform can detect changes to files and sync them to keep both copies up to date. And one more thing, if one system fails, important files remain accessible through the other source.

#SugarSync – Similar to Citrix ShareFile and Egnyte, SugarSync is a secure file sharing platform that protects files using 256-bit AES encryption. You set permissions to allow people to access, view, or edit specific files. The platform also allows you to remotely manage drivers which is critical in loss or theft cases. Like any other secure file-sharing platform, SugarSync lets you share files without granting access to your account. For business accounts, teams can access shared folders from their personal accounts, and externals, such as customers, can use a public connection to view specific files

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